Samsung Galaxy Note 7 release date and price
The Galaxy Note 7 was officially presented by Samsung on August 22 and the first units went on sale soon after. The Note 7 would be sold in black, gold and silver for around $849 (depending on the carrier) for 64 GB of internal storage space.
Galaxy Note 7 Total Recall
Due to problems with the device battery causing some units to explode when charged, Samsung started the biggest recall the company has seen in the past 20 years.
The recall has been conducted to protect consumers. Samsung was putting lives at risk and could have been on the verge of receiving a huge number of lawsuits. Below are the developments in the story.
Production of the Note 7 has been permanently halted.
October 13: Samsung's flagship may have been one of the best phones ever made, but it was also one of the most dangerous, which is why it's finally been permanently withdrawn from sale. If you own one, Samsung is urging you to return the device for a different model or refund, and for customers in the US, is providing incentives of up to $100 in store credit.
October 11: The Galaxy Note 7 is dead. After months of recalls and re-recalls Samsung is finally throwing in the towel. The Galaxy Note 7 is being taken off the market.
Earlier today, Samsung sent out a press release telling retailers and carriers to quit selling the Note 7. This comes as the controversy continues for the South Korean smartphone giant. Yesterday, AndroidPIT reported the replacements for the Note 7 are also starting on fire.
The press release was posted on Samsung's website and asks owners of Note 7s to "power down and stop using the device and take advantage of the remedies available". The 'remedy' depends on who you bought the device through. Check out our guide on how to return your Samsung Galaxy Note 7 for all the details.
October 10: Samsung suspended production of the Galaxy Note 7 until further notice. This is due to replacement models of the Samsung Galaxy Note 7 starting on fire. The story was originally broke by Yonhap News Agency from South Korea.
Samsung decided to halt production in cooperation with safety regulators from South Korea, the United States and China according to a Yonhap source. The Samsung official said: "This measure includes a Samsung plant in Vietnam that is responsible for global shipments (of the Galaxy Note 7)".
Five new cases of Note 7s catching on fire were reported by various US news sources. Following this development, T-Mobile stopped selling the device. If you bought one through them you are entitled to a $25 in-store credit of offset any cost incurred by the recall.
October 7: Carriers are taking action to ensure their customers don't blame them for Samsung's problems with the Note 7. T-Mobile lets its customers replace their Note 7s within 14 days of purchase. Now Sprint is allowing customers to exchange their Note 7s for any other device in the store.
Recode said a Sprint representative claimed "If a Sprint customer with a replacement Note 7 has any concerns regarding their device, we will exchange it for any other device at any Sprint retail store during the investigation window".
We don't yet have any word on what the other major carriers will offer but we'll let you know as soon as there's more information.
September 29: The Galaxy Note 7 is still causing problems for Samsung. The exchange program was supposed to end in October but now there are several reports of replacement devices overheating in the United States. Samsung is aware of this and released the following statement:
"There have been a few reports about the battery charging levels and we would like to reassure everyone that the issue does not pose a safety concern". The company added that "In normal conditions, all smartphones may experience temperature fluctuations."
We'll keep you updated as we learn more.
September 26: According to the Wall Street Journal, the replacement Note 7s are overheating and losing battery power even while they're being charged. A Samsung spokesperson said the incidents are "isolated" and "completely unrelated to batteries". About half of American replacement phones were already sent out.
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